000 00646 a2200229 4500
020 _a9780201604801
082 _a658.84
_bKAL
090 _c31848
_d56412
100 _aKalakota, Ravi
245 _aE-business
_broadmap for success
260 _aBoston
_bAddison Wesley
_c1999
_g1999
300 _axix, 378p.
_c23cm.
650 _aService Delivery
650 _aElectronic commerce
650 _aCustomer relationship management
650 _aE-Business architecture
650 _aSupply chain management
650 _aE-Business design
_aE-Business design
650 _aCapability Evaluation
700 _aRobinson, Marcia
942 _cL
999 _c58351
_d58351