000			00458 a2200169 4500
090			_c31867
100			_aTownsend, Patrick L.
245			_aHow to organizations learn _bInvestigate, Identify,
260			_c2004
650			_aQuality movement
650			_aInvestigate
650			_aLearning cycle
650			_aIndispensable participants
650			_aSpreading leadership skills
650			_aBenchmarking _aBenchmarking
700			_aGebhardt, Joan E.
999			_c58370 _d58370