| 000 | 00572nam a22002057a 4500 | ||
|---|---|---|---|
| 999 |
_c59194 _d59194 |
||
| 003 | WUSLLib | ||
| 008 | 170323b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9781860760341 | ||
| 041 | _aEnglish | ||
| 082 |
_a658.812 _bDAF |
||
| 100 |
_aDaffy, Chris _93978 |
||
| 245 | _aOnce a customer always a customer | ||
| 260 |
_aNew Delhi _bHarpercollins _c1996 _g1999 |
||
| 300 |
_axi, 246p. _c22cm. |
||
| 650 |
_aCustomer relation _93979 |
||
| 650 |
_aCustomer care _93980 |
||
| 650 |
_aManaging customer perception _93981 |
||
| 650 |
_aCustomer feedback _93982 |
||
| 942 |
_2ddc _cL |
||