| 000 | 00570nam a22002177a 4500 | ||
|---|---|---|---|
| 999 |
_c59481 _d59481 |
||
| 003 | WUSLLib | ||
| 008 | 170424b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a0340781742 | ||
| 020 | _a9780340781746 | ||
| 041 | _aEnglish | ||
| 082 |
_a658.812 _bCHA |
||
| 100 |
_aChapman, Jacqueline _95113 |
||
| 245 | _aSuccessful help desk management | ||
| 260 |
_aLondon _bHodder & Stoughton _c2000 |
||
| 300 |
_a95p. _c20cm. |
||
| 650 |
_aCustomer relation _95114 |
||
| 650 |
_aSales management _95072 |
||
| 650 |
_aMarketing _95115 |
||
| 650 |
_aCustomer _95116 |
||
| 942 |
_2ddc _cL |
||