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008 990701s2000 ilu 001 0 eng
020 _a0809225204
020 _a9780809225200
041 _aEnglish
082 0 0 _a658.4052
_221
_bGOO
100 1 _aGoodman, Gary S.
_96590
245 1 0 _aPlease don't shoot the messenger! :
_bhow to talk to demanding bosses, clueless colleagues, tough customers and difficult clients without losing your cool (or your job!) /
_cGary S. Goodman.
260 _aLincolnwood, Ill. :
_bContemporary Books,
_cc2000.
300 _a183 p. ;
_c23 cm.
500 _aIncludes index.
650 0 _aNegotiation in business.
_92595
650 0 _aExecutive management
_9441
650 0 _aConflict management
_96591
650 0 _aClient communicaion
_96592
906 _a7
_bcbc
_corignew
_d1
_eocip
_f19
_gy-gencatlg
942 _2ddc
_cL