| 000 | nam a22 7a 4500 | ||
|---|---|---|---|
| 999 |
_c60806 _d60806 |
||
| 003 | WUSLLib | ||
| 008 | 180215b ||||| |||| 00| 0 eng d | ||
| 020 | _a9788131517734 | ||
| 020 | _a813151773X | ||
| 041 | _aEnglish | ||
| 082 |
_a658.812 _bSUC |
||
| 100 |
_aMetters, Richard _91898 |
||
| 245 | _aSuccessful service management | ||
| 250 | _a2nd. | ||
| 260 |
_aNew Delhi _bCengage Learning _c2006 |
||
| 300 |
_axxii, 406p. _c25cm. _eCD |
||
| 650 |
_aDelivery system _910440 |
||
| 650 |
_aSupply _96289 |
||
| 650 |
_aDemand _96290 |
||
| 650 |
_aService quality _98084 |
||
| 650 |
_aProject management _910441 |
||
| 700 |
_aMetters, King _910442 |
||
| 700 |
_aPullman, Madeleine _91904 |
||
| 700 |
_aWalton, Steve _91902 |
||
| 942 |
_2ddc _cSR |
||