| 000 | 01552cam a22003374a 4500 | ||
|---|---|---|---|
| 999 |
_c61133 _d61133 |
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| 003 | WUSLLib | ||
| 008 | 990614s1999 nyu b 000 0 eng | ||
| 020 | _a0375407715 | ||
| 041 | _aEnglish | ||
| 082 | 0 | 0 |
_a658.812 _221 _bPET |
| 100 | 1 |
_aPeters, Thomas J. _911844 |
|
| 245 | 1 | 4 |
_aThe professional service firm50, or, Fifty ways to transform your "department" into a professional service firm whose trademarks are passion and innovation! / _cby Tom Peters. |
| 250 | _a1st ed. | ||
| 260 |
_aNew York : _bKnopf, _c1999. |
||
| 300 |
_axi, 228 p. ; _c18 cm. |
||
| 440 | 0 |
_aReinventing work _911845 |
|
| 650 | 0 |
_aService industries _xManagement. _911846 |
|
| 650 | 0 |
_aCustomer services _xManagement. _97807 |
|
| 650 | 0 |
_aSales management _95072 |
|
| 650 | 0 |
_aCustomer relations _911847 |
|
| 856 | 4 | 2 |
_3Contributor biographical information _uhttp://www.loc.gov/catdir/bios/random059/99033616.html |
| 856 | 4 | 1 |
_3Sample text _uhttp://www.loc.gov/catdir/samples/random042/99033616.html |
| 856 | 4 | 2 |
_3Publisher description _uhttp://www.loc.gov/catdir/description/random044/99033616.html |
| 906 |
_a7 _bcbc _corignew _d1 _eocip _f19 _gy-gencatlg |
||
| 942 |
_2ddc _cL |
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