| 000 | 01676cam a2200361 a 4500 | ||
|---|---|---|---|
| 999 |
_c61149 _d61149 |
||
| 003 | WUSLLib | ||
| 008 | 090708s2009 caua b 001 0 eng | ||
| 020 | _a9781591588757 (pbk : alk. paper) | ||
| 020 | _a1591588758 (pbk : alk. paper) | ||
| 020 | _a9781591588764 (ebook) | ||
| 020 | _a1591588766 (ebook) | ||
| 041 | _aEnglish | ||
| 082 | 0 | 0 |
_a027.473 _222 _bMAT |
| 100 | 1 |
_aMatthews, Joseph R. _911901 |
|
| 245 | 1 | 4 |
_aThe customer-focused library : _bre-inventing the library from the outside-in / _cJoseph R. Matthews. |
| 260 |
_aSanta Barbara, Calif. : _bLibraries Unlimited, _cc2009. |
||
| 300 |
_axviii, 95 p. : _c26 cm. |
||
| 650 | 0 |
_aPublic libraries _zUnited States. _911902 |
|
| 650 | 0 |
_aPublic services (Libraries) _97676 |
|
| 650 | 0 |
_aLibrary users. _97677 |
|
| 650 | 0 |
_aLibraries and community. _911903 |
|
| 650 | 0 |
_aLibraries _xMarketing. _911904 |
|
| 650 | 0 |
_aOrganizational change. _9354 |
|
| 906 |
_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg |
||
| 942 |
_2ddc _cSR |
||