| 000 | 00582nam a22001817a 4500 | ||
|---|---|---|---|
| 999 |
_c62641 _d62641 |
||
| 003 | WUSLLib | ||
| 008 | 220803b ||||| |||| 00| 0 eng d | ||
| 041 | _aEnglish | ||
| 082 |
_a009 _bPGDBM |
||
| 100 |
_aSathkumara, S.M. Kusumsiri _923112 |
||
| 245 |
_aService quality dimensions leading to customer satisfaction: _ba case study in DFCC Vardhana bank |
||
| 260 |
_aKuliyapitiya: _bWayamba University of Sri Lanka, _c2010 |
||
| 300 |
_axvii, 227p.; _c30cm. |
||
| 650 |
_aFinance _91385 |
||
| 650 |
_aMarketing _923113 |
||
| 650 |
_aCustomer satisfaction _9386 |
||
| 942 |
_2ddc _cTH |
||