000 00662nam a22001817a 4500
999 _c62666
_d62666
003 WUSLLib
008 220808b ||||| |||| 00| 0 eng d
041 _aEnglish
082 _a027
_bPGDBM
100 _aGunawardana, A.P.
_923251
245 _aAssessment of factors influencing customer satisfaction upon operational services:
_bwith special reference to national water supply and drainage board
260 _aKuliyapitiya:
_bWayamba University of Sri Lanka,
_c2007
300 _aiv, 94p.;
_c30cm.
650 _aService gaps
_923252
650 _aNational water suppy & drainage board
_923253
650 _aCustomer satisfaction
_9386
942 _2ddc
_cTH