| 000 | 00478nam a22001577a 4500 | ||
|---|---|---|---|
| 999 |
_c62766 _d62766 |
||
| 003 | WUSLLib | ||
| 008 | 220905b ||||| |||| 00| 0 eng d | ||
| 041 | _aEnglish | ||
| 100 |
_aKarunarathne, H.M. _923545 |
||
| 245 | _aeffect on operational performance torwads service satisfaction | ||
| 260 |
_aKuliyapitiya _bWayamba University of Sri Lanka _c2012 |
||
| 300 |
_axiii,119p.; _c30cm |
||
| 650 |
_aService quality _98084 |
||
| 650 |
_aPerceived quality _923546 |
||
| 942 |
_2ddc _cTH |
||