000 00656nam a22001697a 4500
999 _c62770
_d62770
003 WUSLLib
008 220905b ||||| |||| 00| 0 eng d
041 _aEnglish
082 _a015
_bMBA
100 _aGalahitiyawa, W.
_923554
245 _aCustomer dissatisfaction on service delivery points with special reference to the Ministry of Industries, Sports, Rural Development, Women Affairs, Youth Affairs and Tamil Education Central Provincial Council
260 _aKuliyapitiya
_bWayamba University of Sri Lanka
_c2011
300 _axiii,135p.;
_c30cm
650 _aCustomer perceptions
_923555
650 _aCustomer satisfaction
_9386
942 _2ddc
_cTH