| 000 | 00655nam a22001937a 4500 | ||
|---|---|---|---|
| 999 |
_c62941 _d62941 |
||
| 003 | WUSLLib | ||
| 008 | 221116b ||||| |||| 00| 0 eng d | ||
| 041 | _aEnglish | ||
| 082 |
_a017 _bMBA |
||
| 100 |
_aRanasinghe, B.P.B _924058 |
||
| 245 | _aAnalysis of factors causing operational performance in the divisional secretariats towards service delivery satiscation | ||
| 260 |
_aKuliyapitiya: _bWayamba University of Sri Lanka, _c2010 |
||
| 300 |
_axiii, 144p.; _c30cm |
||
| 650 |
_aCustomer expectation _924059 |
||
| 650 |
_aCustomer satisfaction _9386 |
||
| 650 |
_aEmployee commitment _95199 |
||
| 650 |
_aEmployee motivation _95456 |
||
| 942 |
_2ddc _cTH |
||