| 000 | 00718nam a22001937a 4500 | ||
|---|---|---|---|
| 999 |
_c62963 _d62963 |
||
| 003 | WUSLLib | ||
| 008 | 221116b ||||| |||| 00| 0 eng d | ||
| 041 | _aEnglish | ||
| 082 |
_a024 _bMBA |
||
| 100 |
_aPriyantha, U.H. _924129 |
||
| 245 | _aAnalysis of factors in connection with passport delivery procedure in the department of immigration and emigration of Sri Lanka towards customer satisfaction | ||
| 260 |
_aKuliyapitiya: _bWayamba University of Sri Lanka, _c2011 |
||
| 300 |
_axix,253,[16]p.; _c30cm |
||
| 650 |
_aCustomer satisfaction _9386 |
||
| 650 |
_aPassport receiver _924130 |
||
| 650 |
_aService deliver satisfaction & emigration _924131 |
||
| 650 |
_aCustomers' expectation _924132 |
||
| 942 |
_2ddc _cTH |
||