| 000 | 00676nam a22002057a 4500 | ||
|---|---|---|---|
| 999 |
_c62971 _d62971 |
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| 003 | WUSLLib | ||
| 008 | 221116b ||||| |||| 00| 0 eng d | ||
| 041 | _aEnglish | ||
| 082 |
_a029 _bMBA |
||
| 100 |
_aJayantha, G.P.H. _924154 |
||
| 245 | _aThe impact of service quality on customer satisfaction in the public sector passenger transport industry in Sri Lanka | ||
| 260 |
_aKuliyapitiya: _bWayamba University of Sri Lanka, _c2013 |
||
| 300 |
_ax,97p.; _c30cm |
||
| 650 |
_aService marketing _91445 |
||
| 650 |
_aTransport industry _924155 |
||
| 650 |
_aService quality _98084 |
||
| 650 |
_aPublic sector _91933 |
||
| 650 |
_aCustomer satisfaction _9386 |
||
| 942 |
_2ddc _cTH |
||