000 00662nam a22001937a 4500
999 _c62972
_d62972
003 WUSLLib
008 221117b ||||| |||| 00| 0 eng d
041 _aEnglish
082 _a054
_bPGDBM
100 _aJeyaraj, R.
_924156
245 _aCustomer relationship management and it's impact on organizational performance with special reference to department of agriculture
260 _aKuliyapitiya:
_bWayamba University of Sri Lanka,
_c2011
300 _avii, 146p.;
_c30cm
650 _aCRM models
_924157
650 _aPerformance measurement
_98851
650 _aSri Lankan agriculture
_924158
650 _aCustomer trust
_924159
942 _2ddc
_cTH