| 000 | 00638nam a22001937a 4500 | ||
|---|---|---|---|
| 999 |
_c62976 _d62976 |
||
| 003 | WUSLLib | ||
| 008 | 221117b ||||| |||| 00| 0 eng d | ||
| 041 | _aEnglish | ||
| 082 |
_a058 _bPGDBM |
||
| 100 |
_aAriyaratne, K.S.G. _924170 |
||
| 245 | _aOperational performance leading to customer satisfaction supply of new telephone lines in the Sri Lanka Telecom PLC | ||
| 260 |
_aKuliyapitiya: _bWayamba University of Sri Lanka, _c2012 |
||
| 300 |
_aix, 128p.; _c30cm |
||
| 650 |
_aService delivery _923200 |
||
| 650 |
_aService quality _98084 |
||
| 650 |
_aSLT _924171 |
||
| 650 |
_aCustomer satisfaction _9386 |
||
| 942 |
_2ddc _cTH |
||