000 00621nam a22001817a 4500
999 _c62988
_d62988
003 WUSLLib
008 221118b ||||| |||| 00| 0 eng d
041 _aEnglish
082 _a070
_bPGDBM
100 _aGunathilake, S.A.P.L.
_924202
245 _aFactors influencing customer satisfaction in current accounts operations of Hatton National Bank in North Western Region
260 _aKuliyapitiya:
_bWayamba University of Sri Lanka,
_c2010
300 _axvii, 130p., xxiv;
_c30cm
650 _aE-service
_924203
650 _aCustomer centre
_924204
650 _aBank higher officers
_924205
942 _2ddc
_cTH