| 000 | 00644nam a22001937a 4500 | ||
|---|---|---|---|
| 999 |
_c63008 _d63008 |
||
| 003 | WUSLLib | ||
| 008 | 221122b ||||| |||| 00| 0 eng d | ||
| 041 | _aEnglish | ||
| 082 |
_a090 _bPGDBM |
||
| 100 |
_aKarunarathna, K.A.Ajith _924264 |
||
| 245 |
_aComparative study determining service quality (SQ) in retail bank: _bstate bank vs private bank (in Colombo District) |
||
| 260 |
_aKuliyapitiya: _bWayamba University of Sri Lanka, _c2012 |
||
| 300 |
_axviii, 235p.; _c30cm |
||
| 650 |
_aCustomer behavior _93319 |
||
| 650 |
_aBanks _96969 |
||
| 650 |
_aCustomer needs _924265 |
||
| 650 |
_aService quality _98084 |
||
| 942 |
_2ddc _cTH |
||