| 000 | 00619nam a22002057a 4500 | ||
|---|---|---|---|
| 999 |
_c63088 _d63088 |
||
| 003 | WUSLLib | ||
| 008 | 221130b ||||| |||| 00| 0 eng d | ||
| 041 | _aEnglish | ||
| 082 |
_a051 _bMBA |
||
| 100 |
_aKumarathunga, H.M.Upathissa _924544 |
||
| 245 | _aImpact of service quality on customer satisfaction in hotels | ||
| 260 |
_aKuliyapitiya: _bWayamba University of Sri Lanka, _c2015 |
||
| 300 |
_axii, 105,[11]p.; _c30cm |
||
| 650 |
_aService quality _98084 |
||
| 650 |
_aEmployees _924545 |
||
| 650 |
_aCustomer satisfaction _9386 |
||
| 650 |
_aManagers _912109 |
||
| 650 |
_aHotel field _924546 |
||
| 942 |
_2ddc _cTH |
||