| 000 | 00613nam a22001817a 4500 | ||
|---|---|---|---|
| 999 |
_c63162 _d63162 |
||
| 003 | WUSLLib | ||
| 008 | 230113b ||||| |||| 00| 0 eng d | ||
| 041 | _aEnglish | ||
| 082 |
_a169 _bPGDBM |
||
| 100 |
_aInaya, M.N.J _924973 |
||
| 245 | _aImpact of service quality dimension towards customer satisfaction with special reference to people's banks in Sri Lanka | ||
| 260 |
_aKuliyapitiya: _bWayamba University of Sri Lanka, _c2015 |
||
| 300 |
_axi, 127p.; _c30cm |
||
| 650 |
_aService quality model _924974 |
||
| 650 |
_aCustomer loyalty _9387 |
||
| 650 |
_aCustomer perception _924284 |
||
| 942 |
_2ddc _cTH |
||