| 000 | 00606nam a22001817a 4500 | ||
|---|---|---|---|
| 999 |
_c63210 _d63210 |
||
| 003 | WUSLLib | ||
| 008 | 230123b ||||| |||| 00| 0 eng d | ||
| 041 | _aEnglish | ||
| 082 |
_a215 _bPGDBM |
||
| 100 |
_aThushara, P.M.S. _925076 |
||
| 245 | _aAnalysis of factors causing service quality dimension toward customer satisfaction with special reference to Bank of Ceylon | ||
| 260 |
_aKuliyapitiya: _bWayamba University of Sri Lanka, _c2015 |
||
| 300 |
_axiv, 122p.; _c30cm |
||
| 650 |
_aCustomer response _96498 |
||
| 650 |
_aService quality _98084 |
||
| 650 |
_amanagers _912109 |
||
| 942 |
_2ddc _cTH |
||