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CRM in a week

Langford-wood, Naomi

CRM in a week - London Hodder & Stoughton 2002 - 86p. 20cm.

ISBN: 9780340857663

Subjects--Topical Terms:
Customer relationship management
Customer
Channels
Call centers
Help desk
Company culture
Company culture

Dewey Class. No.: 658.812 / LAN

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