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Successful service management

Metters, Richard

Successful service management - 2nd. - New Delhi Cengage Learning 2006 - xxii, 406p. 25cm. CD

ISBN: 9788131517734 813151773X

Subjects--Topical Terms:
Delivery system
Supply
Demand
Service quality
Project management

Dewey Class. No.: 658.812 / SUC

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