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Impact of service quality dimension on complainants satisfaction upon providing amicable solution on minor complains in the department of police in Sri Lanka

Karunaratne, Nihal

Impact of service quality dimension on complainants satisfaction upon providing amicable solution on minor complains in the department of police in Sri Lanka - Kuliyapitiya: Wayamba University of Sri Lanka, 20-? - xvi,145p.; 30cm

Subjects--Topical Terms:
Department of Police
Job satisfaction

Dewey Class. No.: 037 / MBA

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