Wayamba University Library Network

Impact of service quality dimension on complainants satisfaction upon providing amicable solution on minor complains in the department of police in Sri Lanka (Record no. 63065)

MARC details
000 -LEADER
fixed length control field 00604nam a22001697a 4500
003 - CONTROL NUMBER IDENTIFIER
control field WUSLLib
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 221128b ||||| |||| 00| 0 eng d
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title English Language
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 037
Item number MBA
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Karunaratne, Nihal
9 (RLIN) 24455
245 ## - TITLE STATEMENT
Title Impact of service quality dimension on complainants satisfaction upon providing amicable solution on minor complains in the department of police in Sri Lanka
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Kuliyapitiya:
Name of publisher, distributor, etc Wayamba University of Sri Lanka,
Date of publication, distribution, etc 20-?
300 ## - PHYSICAL DESCRIPTION
Extent xvi,145p.;
Dimensions 30cm
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Department of Police
9 (RLIN) 24458
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Job satisfaction
9 (RLIN) 24460
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Thesis

No items available.

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