Successful service operation management (Record no. 44437)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00767 a2200265 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | WUSLLib |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 170111b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 8131501604 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9788131501603 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | English Language |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.4012 |
| Item number | SUC |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Metters, Richard |
| 9 (RLIN) | 1898 |
| 245 ## - TITLE STATEMENT | |
| Title | Successful service operation management |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Australia |
| Name of publisher, distributor, etc | Thomson Learning |
| Date of publication, distribution, etc | 2007 |
| Date of manufacture | 2007 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxii,406p. |
| Dimensions | 25cm. |
| Accompanying material | CD |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Control and quality management |
| 9 (RLIN) | 1899 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Operation management |
| 9 (RLIN) | 1196 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Strategic planning |
| 9 (RLIN) | 1900 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Policy making |
| 9 (RLIN) | 1901 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Walton, steve |
| 9 (RLIN) | 1902 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | King- Metters, Kathryn |
| 9 (RLIN) | 1903 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Pullman, Madeleine |
| 9 (RLIN) | 1904 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Lending Materials |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Withdrawn status | Lost status | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Date checked out | Cost, replacement price | Price effective from | Koha item type | Source of classification or shelving scheme |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Lending Collection | Main Library | Main Library | Lending Section | 11/01/2017 | 658.4012SUC | 37708 | 31/08/2017 | 11/01/2017 | Lending Materials | Dewey Decimal Classification | |||||||
| Electronic Media Collection | Main Library | Main Library | Multimedia Unit | 19/01/2017 | 658.4012 SUC | 37708CD | 19/01/2017 | 19/01/2017 | Electronic Media Lending | Dewey Decimal Classification | |||||||
| Lending Collection | Makandura Library | Makandura Library | Lending Section | 04/05/2009 | 1 | 658.4012SUC | 63560 | 02/05/2023 | 27/04/2023 | 0.00 | 31/10/2016 | Lending Materials | |||||
| Lending Collection | Makandura Library | Makandura Library | Lending Section | 17/02/2016 | 658.4012SUC | 68623 | 17/02/2016 | 0.00 | 31/10/2016 | Lending Materials |