The CRM handbook a business guide to customer relationship management
Material type:
TextLanguage: English Language Publication details: New Delhi Pearson education 2002 2015Description: 331p. 23 cmISBN: - 9788178085685
- 8178085682
- 658.812 DYC
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| 658.812COO Customer care excellence | 658.812COO Customer care excellence | 658.812DOA 50 activities for achieving excellent customer service | 658.812DYC The CRM handbook | 658.812FOS Customer care: | 658.812FOS Customer care: | 658.812FOS Customer care: |
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