Impact of service quality dimension toward customer satisfaction with special reference to Bank of Ceylon

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TextLanguage: English Language Publication details: Kuliyapitiya: Wayamba University of Sri Lanka, 2015Description: xiv, 117p. ix; 30cmSubject(s):

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Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Thesis	Main Library Reference Section		Thesis		211 PGDBM (Browse shelf(Opens below))					Not for loan			38573

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Previous	208 PGDBM Analysis of factors causing job involvement towards organizational performance with special referance to the operational level managers in apperal industry of Sri Lanka	209 PGDBM Analysis of factors causing job involvement towards organizational effectiveness:	210 PGDBM Analysis of factors causing employee job satisfaction towards organizational performance:	211 PGDBM Impact of service quality dimension toward customer satisfaction with special reference to Bank of Ceylon	212 PGDBM Impact of service quality dimension on customer satisfaction:	213 PGDBM Analysis of factors causing employee job involvement towards organizational performance:	214 PGDBM Analysis of the organizational factors influencing employee job stress with special reference to operational level engineers in private sector construction companies	Next

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