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201.
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202.
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203.
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101 ways to boost customer satisfaction by
Material type: ; Format:
print
; Literary form:
Not fiction
Language: English Language
Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.812 FOS
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204.
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Business communication and customer relations for JAIIB examination
Material type: ; Format:
print
; Literary form:
Not fiction
Language: English Language
Publication details: Delhi Macmillan 1999 2004
Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.45BUS
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205.
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Crime in Sri Lanka by
Material type: ; Format:
print
; Literary form:
Not fiction
Language: English Language
Publication details: Ratmalana Vishva Lekha 2001
Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Ceylon Room 364.95493 RAT
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206.
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207.
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The human side of organizations by
Edition: 9th.
Material type: ; Format:
print
; Literary form:
Not fiction
Language: English Language
Publication details: New Delhi Prentice-Hall 2008
Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.3 DRA
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208.
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Who stole my customer winning strategies for creatingand sustaining customer loyalty by
Material type: ; Format:
print
; Literary form:
Not fiction
Language: English Language
Publication details: New Delhi Pearson education 2004
Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.8343THOMakandura Library (1)Location, call number: Journal Section 658.8343 THO
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209.
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7 days to top notch customer service by
Material type: ; Format:
print
; Literary form:
Not fiction
Language: English Language
Publication details: Singapore Times Book International 1996
Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.3128 YAR
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210.
Armageddon or brave new world reflections on the hostilities in Iraq by
Edition: 2nd.
Material type: ; Format:
print
; Literary form:
Not fiction
Language: English Language
Publication details: Colombo Weeramantry International Centre for Peace Education & Rearch 2005
Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 956.70443WEE
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211.
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Sri Lanka - Oman relations: past, present, and future by
Material type: ; Format:
print
; Literary form:
Not fiction
Language: English Language
Publication details: Oman: Black and White Media and Services LLC, 2022
Availability: Items available for reference: Main Library: Not for loan (1)Location, call number: Reference Section 327.092 AJW
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212.
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213.
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214.
The public relations handbook / Alison Theaker. by Series: Media practice
Material type: ; Format:
print
; Literary form:
Not fiction
Language: English Language
Publication details: London ; New York : Routledge, 2001
Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 659.2THE
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215.
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Understanding international relations / Chris Brown. by
Edition: 2nd ed.
Material type: ; Format:
print
; Literary form:
Not fiction
Language: English Language
Publication details: New York : Palgrave, 2001
Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 327BRO
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216.
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217.
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218.
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219.
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Teamwork : multi-disciplinary perspectives edited by Natalie Gold. by
Material type: ; Format:
print
; Literary form:
Not fiction
Language: English Language
Publication details: Houndmills, Basingstoke, Hampshire ; New York : Palgrave Macmillan, 2005
Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 302.35TEA
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220.
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