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Managing and mortivation contact center employees tools and techniques for inspiring outstanding performance from your frontline staff
Material type:
TextLanguage: English Language Publication details: New Delhi Tata Mcgraw-Hill 2003 2004Description: xvii, 296p. 23cmISBN: - 9780070587298
- 0070587299
- 658.812 MAN
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Lending Materials
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Main Library Lending Section | Lending Collection | 658.812MAN (Browse shelf(Opens below)) | Available | 37229 |
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