The professional service firm50, or, Fifty ways to transform your "department" into a professional service firm whose trademarks are passion and innovation! / by Tom Peters.

By:

Peters, Thomas J

Material type:

TextLanguage: English Language Series: Reinventing workPublication details: New York : Knopf, 1999.Edition: 1st edDescription: xi, 228 p. ; 18 cmISBN:

0375407715

Subject(s):

Service industries -- Management
Customer services -- Management
Sales management
Customer relations

DDC classification:

658.812 21 PET

Online resources:

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Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Lending Materials	Main Library Lending Section		Lending Collection		658.812PET (Browse shelf(Opens below))					Available			39087

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