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Supply chain management strategy, planning,and operation by
Language: English Language
Publication details: Delhi Pearson education 2001 2001
Availability: Items available for loan: Main Library (2)Location, call number: Reference Section 658.7CHO, .. .
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Essentials of organizational behavior by
Edition: 8th.
Language: English Language
Publication details: New Delhi Prentice-Hall 2005 2005
Availability: Items available for loan: Main Library (5)Location, call number: Lending Section 658.3ROB, .. . Makandura Library (1)Location, call number: Lending Section 658ROB .
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The handbook of key customer relationship management by
Language: English Language
Publication details: Singapore Pearson Education 2001 2001
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Strategic marketing management planning, implementation and control by
Edition: 2nd.
Language: English Language
Publication details: UK Butterworth-heinemann 1999 1999
Availability: Items available for loan: Main Library (4)Location, call number: Reference Section 658.802WIL, .. . Makandura Library (5)Location, call number: Lending Section 658.802WIL, .. .
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Managing business relationships by
Publication details: England John Wiley 2003 2003
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Customer relationship management essentials by
Language: English Language
Publication details: New Delhi Prentice-Hall 2000 2001
Availability: Items available for loan: Main Library (4)Location, call number: Reference Section 658.812GOS, .. .
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Customer care: how to be better at... by
Language: English Language
Publication details: New Delhi: Kogan Page, 2000
Availability: Items available for loan: Main Library (3)Location, call number: Lending Section 658.812FOS, .. .
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14.
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The idiot's guide to great customer service by
Publication details: New Delhi Prentice - Hall 1998 1998
Availability: Items available for loan: Main Library (3)Location, call number: Lending Section 658.812KAR, .. .
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Customer care by
Publication details: New Delhi Kogan page 1996 1996
Availability: Items available for loan: Main Library (1)Location, call number: Lending Section 658.812CAR .
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101 Ways to boost customer satisfaction by
Publication details: New Delhi Kogan page 1997 1997
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Creating customer delight the how and why of crm by
Publication details: New Delhi Response books 2005 2005
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20.
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Relationship marketing theory and practice by
Publication details: London Paul chapman 1996 1996
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